Terms & Conditions — dbt999 Platform Rules

1 Introduction & Acceptance

Welcome to dbt999 ("the Platform", "we", "us", "our"), an online gaming and sports betting service operated at dbt999.vip and directed at adult players located in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and dbt999 governing all use of the Platform, including but not limited to account registration, deposits, withdrawals, participation in casino games, placement of sports bets, and claiming of bonuses or promotional offers.

By accessing the Platform, creating a dbt999 account, making a deposit, or placing any wager, you unconditionally accept these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease use of the Platform and close your account. Your continued use of dbt999 following any amendment to these Terms constitutes your acceptance of the updated version.

These Terms should be read alongside the dbt999 Privacy Policy and the Responsible Gaming policy, both of which form an integral part of the agreement between you and dbt999. In the event of a conflict between these Terms and any specific game rules or promotional terms, the specific rules or promotional terms shall prevail in relation to that specific matter.

2 Eligibility

Use of the dbt999 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and at all times during your use of the Platform:

• Age: You must be at least 18 years of age. dbt999 is strictly an adult platform. Registration by, or use of the Platform on behalf of, any person under the age of 18 is expressly prohibited. dbt999 reserves the right to request proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified.
• Residency and Location: The Platform is directed primarily at players located in Bangladesh. You are solely responsible for ensuring that accessing and using dbt999 is lawful in your jurisdiction. dbt999 makes no representation that the Platform is appropriate or available for use in jurisdictions other than those it targets.
• Legal Capacity: You must have the legal capacity to enter into a binding agreement under applicable law. You must not be acting on behalf of another person or as an agent, nominee, or trustee unless expressly authorised by dbt999 in writing.
• Single Account: You may hold only one registered account on dbt999. Opening duplicate, secondary, or additional accounts is a violation of these Terms and may result in the immediate forfeiture of all associated balances and the permanent suspension of all related accounts.
• Self-Exclusion: You must not be subject to any self-exclusion order, either voluntarily imposed through dbt999's responsible gaming tools or otherwise. If you have previously self-excluded from the Platform, you must not attempt to re-register without completing the formal re-admission process through dbt999 support.

3 Account Registration

To use the real-money features of dbt999, including deposits, wagering, and withdrawals, you must register a personal account. The registration process requires you to provide accurate, complete, and current personal information, including but not limited to your full legal name, date of birth, mobile number, and preferred payment method details.

You warrant that all information provided during registration and at any subsequent time is truthful and not misleading. dbt999 may, at its sole discretion, require documentary verification of any information provided, including government-issued identification, proof of address, and proof of payment method ownership. This process is commonly referred to as Know Your Customer ("KYC") verification.

dbt999 may decline to open an account, or may close an existing account, for any reason including where:

• The information provided during registration is found to be false, incomplete, or unverifiable;
• The applicant is found to be under 18 years of age;
• The applicant has previously held a closed or suspended account on the Platform;
• dbt999 reasonably suspects the application is made for fraudulent, money-laundering, or other unlawful purposes;
• The applicant is a current or former employee, contractor, or associate of dbt999 or its affiliate entities, without prior written consent.

You are responsible for keeping your registration information current. Any change to your name, mobile number, or payment method details must be reported to dbt999 support promptly. Failure to maintain accurate account information may delay withdrawal processing and may result in account suspension pending re-verification.

4 Account Security

You are solely responsible for maintaining the confidentiality of your dbt999 account credentials, including your username and password. dbt999 strongly recommends the use of a unique, complex password that is not shared with any other online service. You must not disclose your login credentials to any third party under any circumstances.

All activity conducted through your account — including bets placed, deposits made, and withdrawals requested — will be attributed to you. dbt999 shall not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify dbt999 support immediately at [email protected]. dbt999 may, at its discretion, temporarily suspend your account pending an investigation and the reset of your credentials.

5 Deposits & Withdrawals

All financial transactions on dbt999 are denominated in Bangladeshi Taka (BDT). dbt999 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may vary from time to time based on operational and technical factors.

Deposits: Deposits made via supported mobile wallets (bKash, Nagad, Rocket) are generally credited to your dbt999 account balance within minutes of a confirmed transaction. Minimum and maximum deposit limits apply and are displayed on the deposit screen at the time of transaction. dbt999 does not charge a fee for deposits; however, your payment provider may apply their own transaction charges.

Withdrawals: Withdrawals may only be requested to a payment method that is registered in your name and that matches the details on your dbt999 account. dbt999 reserves the right to require verification of payment method ownership before processing any withdrawal. Standard withdrawal processing times are as follows:

• bKash, Nagad, Rocket: Typically 15 to 60 minutes from approval;
• Bank transfer (BRAC Bank, City Bank, Islami Bank, Dutch-Bangla Bank, Sonali Bank): Typically 1 to 3 business days from approval;
• Upay: Typically 30 to 90 minutes from approval.

dbt999 reserves the right to delay or withhold any withdrawal pending completion of KYC verification, investigation of suspected fraudulent activity, or where a withdrawal is requested before the applicable wagering requirements on any bonus have been met. Withdrawal requests that fail to meet these conditions will be returned to the account balance as a pending item.

In the event that a deposit is credited to your account in error, you must notify dbt999 support immediately. Any funds credited in error remain the property of dbt999 and must not be wagered. dbt999 will reverse any erroneous credit upon identification, regardless of whether wagers have been placed using those funds.

6 Bonuses & Promotions

dbt999 offers various promotional bonuses to registered players, including welcome bonuses, reload bonuses, free bet credits, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms attached to each promotion, which are published on the relevant promotional page and must be read in full before accepting any bonus.

General bonus conditions applicable to all dbt999 promotions unless stated otherwise:

• Bonuses are available to players who have completed account registration and identity verification;
• Bonus funds and any winnings derived from them are subject to wagering requirements before withdrawal is permitted. The specific wagering multiple (e.g., 10x, 20x) is stated in each promotion's terms;
• Only one bonus may be active at a time unless expressly permitted by the specific promotion;
• Bonuses are non-transferable and may not be exchanged for cash at any stage prior to the completion of applicable wagering requirements;
• dbt999 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice, subject to the protection of any wagering progress already made by the player;
• Any attempt to abuse bonus systems — including but not limited to placing opposing bets to lock in value, using multiple accounts to claim the same bonus, or colluding with other players — will result in the forfeiture of the bonus, associated winnings, and may result in account closure.

7 Betting Rules

The dbt999 sportsbook covers cricket (BPL, IPL, T20 World Cup, ICC events, and international bilateral series), football, kabaddi, and other sporting events. The placement of a bet constitutes your acceptance of the specific rules applicable to that market, which are published alongside the relevant market at the time of betting.

The following general betting rules apply across all sports markets on dbt999:

• All bets are final once confirmed. dbt999 does not accept requests to void or amend confirmed bets except where the relevant event is cancelled, postponed beyond the defined settlement window, or where an obvious technical error has occurred at the time of bet placement;
• In the event of match abandonment or postponement, dbt999 will apply the settlement rules stated for that market type. Where no specific rule applies, bets on the abandoned event will be voided and stakes returned;
• dbt999 reserves the right to limit, refuse, or void bets at its sole discretion where there is evidence of irregular betting patterns, suspicion of match manipulation, or where market integrity is in question;
• Live in-play bets are subject to a brief delay between the moment of placement and confirmation, during which the odds may change. dbt999 will notify you if the odds have changed materially and give you the option to accept or decline the revised odds prior to confirmation;
• Maximum win limits apply per bet and per market. These limits are displayed on the relevant betting interface. Winnings in excess of the stated maximum will be capped at the maximum amount regardless of the actual calculated return.

8 Casino Games

The dbt999 casino section includes live dealer games, video slots, crash games, and table game variants supplied by third-party game providers including Evolution Gaming, Ezugi, Pragmatic Play, Pragmatic Play Live, NetEnt, Microgaming, Play'n GO, Red Tiger, and Spribe. All games are subject to the specific rules published by the relevant provider, which are accessible within the game interface.

All slot and RNG (Random Number Generator) games offered on dbt999 use certified random number generation technology. Published Return to Player (RTP) percentages are theoretical long-run values and do not guarantee specific outcomes for individual sessions. Crash games such as Aviator by Spribe use provably fair algorithms, the verification of which is available to players within the game interface.

dbt999 reserves the right to void game rounds and reverse associated winnings where a technical malfunction, software error, or game provider error is identified that has materially affected the outcome of a round. In such cases, the affected stake will be returned to the player's account balance. A "technical malfunction" for these purposes means a fault in the game software or delivery infrastructure, not the outcome of a fairly played game round in which the player simply disagrees with the result.

9 Prohibited Conduct

The following conduct is strictly prohibited on the dbt999 Platform. Breach of any of these prohibitions may result in immediate account suspension, forfeiture of all balances, and legal action where warranted:

• Using automated software, bots, scripts, or artificial intelligence to interact with the Platform in any way, including placing bets, navigating menus, or manipulating game outcomes;
• Engaging in any form of fraud, including but not limited to use of stolen payment credentials, fraudulent chargebacks, or identity fraud;
• Engaging in money laundering or using the Platform as a mechanism for processing the proceeds of crime;
• Colluding with other players in games or markets where such collusion provides an unfair advantage;
• Exploiting software errors, underpublished vulnerabilities, or glitches to gain an advantage over the Platform or other players;
• Creating multiple accounts to circumvent account limits, claim duplicate bonuses, or evade any previous account action taken by dbt999;
• Attempting to access areas of the Platform for which your account does not have authorisation;
• Posting, transmitting, or facilitating any content that is unlawful, defamatory, threatening, obscene, or otherwise objectionable through any Platform communication feature.

10 Responsible Gaming

dbt999 is committed to promoting safe and responsible gaming for all players. The Platform provides a range of self-management tools that are accessible free of charge from every registered player's account dashboard, including deposit limits, session time reminders, cooling-off periods, and full self-exclusion options. Full details of these tools and guidance on their use are available on the dbt999 Responsible Gaming page.

If you believe that your gambling is causing you harm, or if you are concerned about another person's gambling behaviour, we encourage you to use the self-exclusion or cooling-off tools available within your account, or to contact the dbt999 support team directly at [email protected] (plain text — not a link). dbt999 treats all responsible gaming requests with urgency and strict confidentiality.

dbt999 strictly prohibits the use of the Platform by persons under the age of 18. Parents and guardians are encouraged to use internet filtering and parental control software to prevent minors from accessing online gaming platforms.

11 Intellectual Property

All content on the dbt999 Platform — including but not limited to the dbt999 brand name, logo, website design, graphics, text, software, game interfaces supplied under licence, and all other materials — is the intellectual property of dbt999 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming and betting purposes only. This licence does not extend to:

• Reproducing, distributing, or publicly displaying any Platform content without prior written consent from dbt999;
• Reverse-engineering, decompiling, or extracting any software or code from the Platform;
• Creating derivative works based on any content or materials found on the Platform;
• Using the dbt999 brand, name, or logo in any manner that implies endorsement, affiliation, or partnership without explicit written authorisation.

12 Limitation of Liability

To the fullest extent permitted by applicable law, dbt999 excludes all liability for any loss or damage of any kind arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from unauthorised access to your account due to your failure to maintain credential security;
• Interruptions to the Platform caused by technical maintenance, third-party infrastructure failure, internet connectivity issues, or force majeure events;
• Losses arising from your reliance on any information, odds, or data displayed on the Platform that is subsequently found to be inaccurate;
• Any indirect, incidental, special, consequential, or punitive losses, regardless of whether dbt999 was advised of their possibility;
• Losses arising from game malfunctions where the affected stake has been returned in full per Section 8 of these Terms.

dbt999's aggregate liability to you for any claim arising from these Terms or your use of the Platform shall not exceed the total net deposits made by you to the Platform in the thirty (30) days immediately preceding the event giving rise to the claim.

13 Privacy & Data Protection

dbt999 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering an account on dbt999, you consent to the collection and processing of your personal data as described in the Privacy Policy.

dbt999 collects only the personal information necessary to operate your account, verify your identity, process financial transactions, and comply with applicable legal and regulatory obligations. Your personal data is never sold to third parties. Full details of data collection, processing purposes, retention periods, and your data rights are set out in the Privacy Policy.

14 Amendments to These Terms

dbt999 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made to the Terms, dbt999 will provide reasonable notice to registered players via the Platform or by email to the address registered on the player's account. The revised Terms will take effect on the date stated in the amendment notice.

Your continued use of dbt999 following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease use of the Platform and may request the withdrawal of your available balance before closing your account.

The most current version of these Terms is always available on this page at dbt999.vip/terms-conditions. The "Last Updated" date displayed at the top of this document indicates when the current version came into effect.

15 Contact & Support

If you have any questions about these Terms and Conditions, or if you need assistance with your account, a payment query, or a responsible gaming matter, the dbt999 support team is available 24 hours a day, 7 days a week, including public holidays in Bangladesh.

You may contact dbt999 support by email at: [email protected] (plain text — not a clickable link). Please include your registered account username and a clear description of your query in all correspondence. Our support team aims to respond to all enquiries within two hours.

For responsible gaming assistance, self-exclusion requests, and related matters, please also refer to the dbt999 Responsible Gaming page, where self-service tools are available at any time without the need to contact support.

For any dispute regarding a bet settlement, game outcome, or financial transaction, please submit a formal complaint to [email protected] with full details of the disputed event, including relevant dates, transaction references, and the outcome you are disputing. dbt999 will acknowledge all formal complaints within 24 hours and aim to provide a substantive response within 5 business days.